Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. Tradesy has standard fees that occur each item an item is sold. - just as described by the seller. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. I want to purchase a michele watch head and i am hesitant after reading reviews. The dress is perfect, fits beautifully! Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. I will write to BBB and I hope people will do the same. i kept getting emails from camille who ignored every question i asked, which only upset me more. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Here's what happens next, Welcome Tradesy Buyers! As a seller, you can also propose offers to users that liked your items. Is Tradesy The Best Place To Sell Clothes? That means you buyers can return the sold item if it doesnt match their specifications. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. The authentication card was also missing and there was no dust bag as listed. Tradesy allows you to list as many items for sale on the site without any additional fees. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. Payment works a bit faster on Vestiaire Collective. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. And if you sell more, then the fee increases to 19.8%. I highly recommend this Website. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Love the way this seller does business. Your Bag is Empty, Start Shopping! To User Friendly easier navigating your website.. Of course I was a bit nervous while opening the box. At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. I have used you guys in the pass, Great Customer Service. Im not the only one who has submitted complaints. The website / Sellers are honest, merchandise Authenic. An easy-to-use and user-friendly mobile app and online platform. 5 star recommendation! The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. . The platform enables you to find a luxurious wedding style at a fraction of the cost. However, they are returns or refunds on Tradesy. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories According to Forbes, the resale is predicted to grow significantly. Why/how this company is still in business is beyond me. This is one of my favorite dresses. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. Sell the bag on our site! Unfortunately their too small so well yet again soon but the seller was very kind. This company is a rip off. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. No problem. I got this Jay Godfrey dress in red for $30 and I love it. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. All while saving up to 90% off retail. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. So if the wedding dress doesn't fit, for example, the buyer is out of luck. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. Had a question for buyer, responded in less than 10 minutes. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). Easy return, arrives on time and comes securely packed. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. They not gonna pay you for your damaged returns. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. Saving favorites is a good way to be able to do so without putting something in the cart. How long does it usually take after sellers ship the product? We're so sorry to hear about the trouble regarding our commission rate! However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. Has anyone sold or bought on tradesy? This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Don't put your stuff on this site. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! Smaller size different color! Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. To do so will have you waiting up to a month for Tradesy to release your funds. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. However, the fee is added to the sale price of every listed item. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. It seems to me the company doesnt want to pay! Has happened multiple times, customer service does not help over email, and will not answer the phone. use a hair dryer This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. I'll be checking with you first on all my luxury purchases. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. We only have so many days to confirm that we will have the item will ship in a timely manner. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Gain trust and grow your business with customer reviews. While other sites charge a 2.00 fee for instant payout or free for bank transfer. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. Tradesy provides an accessible 24/7 customer support team. Well the messed up big time with my bag, see it was authenticated by a very reputable company. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! Send us an email at team@tradesy.com, and we'll make this right. Prom season is here, and you deserve to look and feel amazing for your big party! It was delivered December 29th. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Items made of fur or breakable materials such as glass, ceramic, etc. I received the Louie Vuitton that I wanted and I love it so much! Any item not covered by the Return Policy. Once done, the Tradesy app will show you the listing process. I sold a $1500 Herve Leger dress which I had only worn once. They were well-packaged and beautiful. ive spent over 1300$ in 6 months. These pythons were shipped in style. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. This means that you can only list 250 products per month. Tradesy will now return most items to sellers (they would previously resell themselves). Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. So pleased. 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The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! It was the worst experience of customer service they've had. The buyer has your merchandise and Tradesy has your funds. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Thanks Tradesy. The website is user friendly to navigate. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. All orders on Vestiaire will use their prepaid label shipping option. However, this doesn't apply to wedding items. And when an interested buyer agrees on the price, youll need to ship it to the buyer. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Tradesy has zero tolerance for designer replicas or counterfeited listings. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please dont sell high end items in Tradesy most likely get back a fake or used item. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. I've always wanted a LV purse and my coworker recommended checking Tradesy out. They prefer people that they can control. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. I have read on other sites that Tradesy keep the returns and seller is SOL. Both looked better than their photos. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. Replies to negative reviews in < 24 hours. I have made good money with zero returns. Bought a Chanel bag that doesn't look like anything they showed. Tradesy offers no mean for mediation they simply credit at her and shipped back a damaged dress to me. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. 2023 Trustpilot, Inc. All rights reserved. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. It goes against our guidelines to offer incentives for reviews. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Using your earned money to make more money for themselves. tradesy return policy for sellers - xarxacatala.cat Tradesy hooked up with Authenticate First, these people don't know what they are doing. Sign up today and take advantage of its excellent features with its 14-day free trial! Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Collectables like Pokemon cards, coins, and antiques. sounds worse than ebay! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. I'm honestly confused why it hasn't sold for so long, but that's beside the point. If the item is found to be a replica you will be refunded in full. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Tradesy on the App Store Just wanted to be sure the correct final amount was charged to MasterCard. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Tradesy Restricted Items: Keep These Off Your List OneShop is a financial technology company, not a bank. tradesy return policy for sellers - vccsrbija.rs Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. You will see your earnings have already had the selling fee and payment processing fee deducted. Hi Sandra, We hate that you had a bad experience. OneShop knows how challenging it is to resell online. Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. It enables you to post as many items as you want for free. Hopefully the quality is worth it. All while saving up to 90% off retail. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Worst selling app ever!! However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Same dress! Tradesy return policy changed for sellers. : r/tradesy I'll never purchase anything from this scam company. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. Cookie Notice I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. That is, if the purchased item does not meet the criteria, buyers can receive store credit. It shouldn't take more than a week for the seller to ship out the item. A quick tour for Tradesy buyers - Help Center We recently received your feedback and wanted to follow up with you. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. However, this doesnt apply to wedding items. We want to do anything we can to make each experience worthy of your best possible rating. In the app, Tradesy sellers must click the sell icon at the bottom to begin any sales process. My 2nd purchase on Tradesy and just as good as the first. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. I received my order even earlier than expected. Your item will now ship with Vestiaire's prepaid label. Punks! To find more information about reviews and trust on Sitejabber.com please visit. I hope this is shipped asap as I have a wedding in two weeks. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. Thank you How fraudulent!! Its UNREAL!! It should be displayed hung or on a mannequin. Heres what happens next. Past experience, selection of merchandise and pricing. that I bought because they are all FAKE . Any item priced below $100 USD has a fixed selling fee of $12 USD. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. and our It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. It also provides phone and email support. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. I like to browse extensively before making a purchase. Anyone can write a Trustpilot review. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. If you have any other questions or concerns please dont hesitate to reach out. Tradesy Seller's Guide to Returns - OneShop We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. Tradesy do not handle returns well. In contrast, Tradesy does not offer as many tools for sellers. Many thanks! Once the whole process is complete, Tradesy will top up your earnings. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. Came upon the site by accident - searching for a gift no longer available for purchase in the store. You would figure a company that charges 19% commission would encourage more selling. How do returns work for sellers? | Tradesy Help & FAQs tradesy return policy for sellers. tradesy return policy for sellers. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Thank you! Im very happy with my purchase. I return the bag to Tradesy for authentication and received a refund. Then, you will use your own packing materials to ship your item out. Best of luck to you! If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). Verification can help ensure real people write reviews about real companies. As a seller, our ultimate goal is to increase our sales in the fastest way possible. Tradesy Reviews - 35,457 Reviews of Tradesy.com | Sitejabber The bag was in perfect shape. Just emailed seller for options. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. My husband and I were looking for my first Chanel bagfound it! I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Everything worked out perfectly! The person who started the class usit actin has proof of same. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. When you purchase fake brand products from Tradesy, youll get reimbursed in full. Tradesy are shady. Some sellers seem more conscientious about this than others.