", "The people on the frontlines of a business are vital to the success of any organization. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. "Whether I am doing an independent project or working in a team environment, I always give my best. You must create your own answers, and be prepared for any interview question in any interview. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. "I have experience in ordering medical supplies and maintaining inventory. You are responsible for employing over 300 000 professionals, a third of them being nurses and doctors. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. Second, I want to be the best at what I do. If you want to ace your upcoming interview, practice with our topical-based interview question sets. "I once worked in a very difficult environment and toxicity really started with our leader. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. Every day I learn something, and that's because I choose to get better. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). You've done well by answering diplomatically. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. Are there specific Kaiser volunteer opportunities you'd be interested in? I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Last, I adapt to the individual. ", "I am happy with what I do as a pharmacy tech. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. It seems you would be a wonderful teammate to have around. Nice! We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. "I dislike working in a negative, low morale environment that is plagued with office politics. I love my job. Talk about your qualifications and skills that will help you to do this job well. But this is usually just for transitions. As well, I am an active participant in my local rotary club. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. ", "Once I was filling a prescription for 90 days 90 tablets. Behavioral 3. For example - Does your ability to calmly share facts with empathy and answer any follow-up questions help patients relax and adapt to the change in their situation? There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. I think the right answer is, 'of course, but not for long!' Did your team learn how to effectively use PPE and successfully protect themselves and their patients? I would need to be trained in the new procedures. Some patients need a lot of attention; some want less, and some need boundaries. "I have often been complimented on my relationship-building skills. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. In the end, I try to always treat others the way I would expect to be treated if I were in their shoes. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. If they want help, Ill help any way I can. I manage this by focusing my energy on productive activities that are good for my work. Does it help you build trusting relationships with community members? 3. It's great that you are working on asking for help from a variety of people when needed. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. My personality would positively benefit your team at Kaiser Permanente through my consistent approach to doing the right things in patient care. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. If you can add in a little bit more about your education, that would round out your answer nicely. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. It sounds as though you are highly organized and methodical in your work. I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path. One of the toughest parts of communication can be delivering bad news to people with whom you work. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. What questions did they ask during your interview at Kaiser Permanente? ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. Tell me about yourself. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. If I promise any follow-up to my students, I do so in a timely manner. You also made sure to take action so that this did not happen again. "My customer service skills with my patients are definitely one of my strengths. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. "A bit about me - I love to travel, read, and conduct research. I have trained myself to adapt my communication style, so a patient gets what they need. Your interviewer would like to know how your communication skills have benefited your team in the past. Consumer Sign On| Kaiser Permanente Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden I love working with like-minded people who set challenging goals for themselves. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. ", "My current nursing team is very diverse and our team functions at its best when all members are bringing their own unique perspectives to the table. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. First, I work in a system, and I respect that. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. I have always been great at working behind the scenes with the result being efficiency for others. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. The purpose of this page is to help you prepare for your job interview. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. ", "I like my job, and I enjoy what I do. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. Kaiser has over 300,000 employees with a large diverse workforce. By consistently rejuvenating in this way, I can give even more energy when I am at work. When have you had to adapt to change in the workplace? Consider sharing how patients react to the way you communicate. Questions and Answers about Kaiser Permanente - Job Search | Indeed Great work giving your example and then highlighting how you corrected the error. Great answer! Written by Ryan Brunner on November 21st, 2021. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. I am an attentive listener and a compassionate caregiver. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. We've all had those tough cases. ", "No problem. Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. Learn more here. "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. We will see how stellar my skills are after that course! I cannot take on every step of a project all of the time. Perhaps you have a keen eye for detail. The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. I have a kind and outgoing personality. ", "I dislike when there's work politics. The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. The reason was a computer glitz that held the release of his chemotherapy. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience.
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