Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard I have a family to feed and I am very upset. Hello Shop & Save. For example, pharmacy business hours are 8a-8p. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. For further assistance, please reach out to them directly. They kicked my special needs 3 year old grandaughter out for not wearing a mask! It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. I like that i get discounts on gas when i shop. You can use the phone app to let them know you are on your way. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. Store associates think that they own the grocery world. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. They are not the only game in town. Complaint about Giant Food Stores? File now, we help resolve it! She said too bad, you need to wear a mask or we can't check you out. Complaints: Digital coupons only STINK! You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Is this your company? I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. They bring them out and put them in your truck for you. We have researched this matter and added thecoupon to the consumers advantage card. So I went to the self-checkout, and there I was harassed by two other employees. No printer or internet. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Thank you for contact support. if customer service reviewed purchases they woul see all are made in my name with my debit card. Ripoff Report | Giant Eagle Review - Vermilion, Ohio - Giant eagle GIANT EAGLE - 14 Photos & 22 Reviews - Yelp The language that was heard today with the front of the store staff was horrible. The store is in Brooklyn ohio. Now if they didn't want something substituted or out of stocked then don't $#*! Learn how the rating is calculated 1 complaint. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I apologize for any inconvenience caused by the action taken with this particular gift card. I don't know what was up her skirt today but it was totally uncalled for. thanks for the listen. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Unbelievable. For that, Im lucky! Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Why am I going to have to go to to your store to get my weekly special circular? Immediately a woman who works there came over and started bagging my items while I was scanning them. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. I buy brand name wines and medicines and detergents at this store and its also in walking distance. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. The pin is required for an online purchase, and I do not have a Columbia store locally. Of the others, I choose G.E. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! It goes against our guidelines to offer incentives for reviews. I purchased 3- $100 gift cards via the Giant Eagle App. Was looking forward to these, I bought them In the past and fell in love with them. ref# [protected] i had over one dollar on the advantage card for fuel perks for gas. Giant Eagle Grocery in Washburn, TN with Reviews I have had other items before. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Put prices on product instead of bar code or make sure bar code is right. This is actually about an experience my mother had with Giant Eagle. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and Learn how the rating is calculated 1 complaint. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Information provided by various external sources. Category Food & Beverages. Same person who called me answered. You will lose me and many others who despise having to use pc, etc to see your weekly special info. What ever you feel is right. I and others I've seen pick up the paper bags and the handles tear; bag falls. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. BBB Business Profiles may not be reproduced for sales or promotional purposes. I explained exactly as above and as she is my child - its really no ones business. 6932 West Central Ave, Toledo, OH 43617. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . Annette S. Even the store manager was unaware that flu shot hours were limited! Flu shots are only available from 10a-6p. Prices are lower and bags are plastic. Giant eagle unwilling to offer anything related to customer care. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Recent Google Reviews. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. I will write and call to everyone I can to let them know how horribly I was treated. Out of 477 Giant Eagle employee reviews, 70% were positive. We would like to show you a description here but the site won't allow us. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. They were VERY rude to say the least, there was no need for it. She was rude and said nothing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. They have become more of a supermarket police force bordering on the ridiculous. Order was $20 more than what the original order placed indicated. I'll have to find another establishment for my future meat needs. As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. Our Benefits | Giant Eagle Careers I will not shop at this store again and will encourage others to not shop here as well. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. Management also doesn't know how to utilize people to their best ability. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. This review was chosen algorithmically as the most valued customer feedback. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. I completed the online form prior to presenting at the Giant Eagle Pharmacy on Interchange Road in Erie PA, where weekday pharmacy hours are 8a-8p. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Here clients can delve deep into delicious meals, and tast. Jan 26 2021 ADDITIONAL LINKS I tell them it stops when the tank is full. Please update the website to indicate when a service is not available during regular business hours. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Team Leader Review. After picking up the order, I realized that none of the substitutions or the additional item were there. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. (419 . Giant Eagle, Inc. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Be the first to write a review for Giant Eagle Supermarket. Desired outcome: My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. This was about 6:30pm. On pick up on Dec17 prices increased. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! No one seemed to care about the mistake made in the store.
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