", "Honestly, everything was great. [21] Delta Connection began service from Newport News to Atlanta in February 2002. ", "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. The airport launched an expansion effort in the early 21st century. Thank you, you have successfully subscribed to our newsletter! ", "Flight was cancelled with no explanation why", "Crew was great. International Travel | Frontier Airlines Travel / Travel Info / International Travel International Travel and Security Traveling can be stressful. I must say the Orlando landing was the best touchdown I've ever experienced..Smooth.. ", "Had not traveled on Sun Country before this trip. Delta has announced no plans to restore the flights. ", "EWR Terminal B3 has the worst TSA capacity Ive seen in a long time - understaffed, no TSA PreCheck (& no option to go through a different security check point), resulting in very slow lines from inadequately shepherded inexperienced international travelers. On time. $40 for a carry on! Lomas Travel is their transfer service and they were polite and ON TIME. St. Maarten is a popular choice among family travelers, and with plenty . I had to change airports in NYC with a 7-hr layover while they could've flown me to JFK (there was available flights). Torture! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I would call Funjet and speak to someone. Frontier F9 - Flights, Reviews & Cancellation Policy - KAYAK At this point anybody could do her job", "The boarding was quick and efficient, the plane was really clean. It was packed and not everyone had masks. The year 2010 was its best ever, with about 1.063 million passengers. But I was luck that that people that were sitting with me were great. ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. She go on an additional trip that they did not apply the credit towards!!! I contacted Funjet to assist me with this and to sum it up in a few words, they basically told me to take it up with the agent and that they werent going to help. In January 2014, Concourse A began to add a Federal Inspection Station and fully implement a U.S. Customs processing facility. I cannot have gluten or soy, and I was brought a complimentary bag of potato chips that were gluten free - the one and only time this has happened! It's discrimination and it's not okay. 3. ALGV Gives You More | VAX VacationAccess Size: 62 linear inches and can be no heavier than 40 pounds. Intercom messages sounded like an annoyed demand because we were bad passengers not an announcement simply alerting us of the seatbelt sign being turned on again", "Made it to my destination 2 hours later. Improve seating in the waiting areas near all Delta gates. If you havent already checked in online, you must be in line to check inat least 2 hoursprior to departure to ensure you are checked-in with a boarding pass in hand no later than 45 minutes prior to your flight's departure. Plane was very dirty because it just keeps on hopping back and forth without any cleaning service it seems", "Didnt leave on time. Flight Status | Frontier Airlines Crew was not nice. ", "Lots of turbulence on the way up and the way down -- would have appreciated the pilot giving some notice about this helps to calm the nerves a little. If they don't have the option, just check in right at 24 hours and you should be able to get two and two together OK and that should be fine. Beloved for its crystal-clear blue waters, gorgeous stretches of white sand beaches and abundance of diverse wildlife, the Caribbean is an unmissable destination for travelers of all ages. You can easily stay updated by checking the flight monitors at the airport and by checking your Flight Status. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled. I didnt want to bother anyone to ask how to shut it off so I just put up with it. It made it difficult to breathe with my asthma. Is there an option to prepay for seats? Remember that you can save a lot by purchasing your bags early. At the time, the Commission members represented the cities of Newport News, Hampton, and Williamsburg, as well as James City County and York County. Good thing you can bring your own. I do believe they are the new Spirit Airlines in disguise. ", "Cabin crew was very helpful and polite. In January 2013, Mid Atlantic Aviation was also located at the airport, as well as Epix Aviation. On a flight that long the seats shouldnt be that close in proximity nor should larger passengers be allowed to sit in seats too small for their body type. By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. The PAC renamed the facility Newport News/Williamsburg International Airport in September 1990. We didnt find out a reason till we took off. 2. I tried Twitter and that took over 46 mins, to FINALLY learn its common with Sun Country to leave some seats open to be assigned at the gate and it DIDNT mean the flight was overbooked after all. New director faces old airport challenge Daily Press Jan.20,1984, Work begins on airport industrial park Daily Press March 15, 1985. ", "The service is not extravagant but completely adequate. You can buy your carry-on and checked bags after your initial flight purchase. Dear pocket back was falling off and my tray table was cracked and leaned towards one direction. [7] Also by the fall of 1979, United was the only airline operating mainline jet service into the airport with Boeing 727-200 and Boeing 737-200 flights nonstop from Chicago O'Hare Airport, Washington DC National Airport, Baltimore and nearby Norfolk;[8] however, United then ceased serving the airport with mainline jets in 1981. I have been fighting with them for several months to get our money back. ", This page was last edited on 28 February 2023, at 00:13. ", "Food is horrible at AA, in special breakfast! The airline will begin with flights to Orlando and Fort Lauderdale in October 2022. 3. There is still a lump of money that they made me pay that is unaccounted for, and they refuse to give me detailed receipts of everything. If no one else can do it prior either, you have good chances. I can imagine how uncomfortable larger people were. They tried to blame AA for it. ", "I have been flying American Airlines for years and never had a big issue. Greeted us, helps us and made the initial part of the trip so easy! A new terminal opened in late 1992. ", "Everything especially the snacks and in flight entertainment. I enjoyed the food options! Be sure to check-in online so you can get: You're on the fast track! The passenger count was down slightly in 2011, with about 1.059 million passengers.[22]. Cheap Flights from St. Louis, MO to Cancun, MX - Frontier Airlines ", "They left on time with 46 pax and took over a 2 hour delay. Concourse A opened in May 2010 as the airport's second concourse. Normally the attendants are irritated, every single one of these remained genuinely polite. A link has directed you to this review. This change would not take place until ten years later. ", "Arrived 1 hour and 10 min before take off and American Airlines didnt let us check in. I booked a trip and spent over $3k on it through a travel agent and ended up having to cancel due to Covid. ConsumerAffairs is not a government agency. Save your time, money, and energy and DO NOT book with them. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors. We pay good money to ride on the horror bus! I didnt like my seat, was uncomfortable. I can see having to pay for the seat to reserve it, and having to pay if I'm using 2 seats and the plane is full otherwise, but if the flight isn't full, I should be able to get a refund for one of the seats. ", "It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money). ", "They started to charge for carry on bags", "Im not sure why an airline, in 2017, doesnt have WiFi available during the flight. ", "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Ran out of snacks and beverage service. If it doesn't, I will forfeit as the aggravation and nasty behaviour at the check in counter especially at LaGuardia is too much to take. An average nonstop flight from the United States to Virginia takes 2h 58m, covering a distance of 910 miles. ", "Friendly, down to earth staff that looks like their happy to be there, including Pilot. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. Once we border, with the help of the guys at the gate, we were all seated and in the air so quickly! You cannot trust them and they will say anything to try to unfairly keep your money. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary. Flight was on-time. It will put you close, but tickets may be more expensive than flying to Washington Dulles International Airport. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. A frustrating experience. I don't know about your airport, but on charters before where we had to check in at the airport, there were people in line 4 hours prior. Then at one point the delay changed to 3 hours. The flight was suppose to leave 9:00pm.. we didn't leave til 9:40.. My suggestions to improve customer satisfaction based on my experience would include the following 1. I managed to transfer my credit to the bride to help pay for her reservation because I am not going to be able to use my credit within the next year. Was hoping JetBlue", "Crew was very friendly and helpful. ", "After there was a problem with the plane once we had boarded, they were able to switch us to another plane at another gate. Frequently Asked Questions | Funjet Vacations the connections can be offered in a much better and time efficient way but they were not. No vouchers offered + no free anything offered = Bad customer service model. When the original control tower was shut down in July 2007 with the opening of the 147ft (45m) tall new tower, it had been the oldest operating control tower on the east coast, in continuous service for 55 years. I have filed a complaint with the BBB, FTC, and AG and am hoping someone can actually do something to help me. A Nike missile air defense base, known as N-85, still exists on the property, though abandoned since the mid-1960s. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. New Low Deposit Policy. As far as checking in 24 hours before that is not an option because I don't have a reservation number for (ta && ta.queueForLoad ? powered by PRATT & WHITNEY GTF TM ENGINES. "Identity problem with Patrick Henry name has a certain mystique". Almost missed me next flight. US Airways Express (replaced later by American Eagle following the merger of American Airlines and US Airways) later served Philadelphia and Charlotte from the airport. If you don't check-in online, you have two other check-in options: If you didnt check in online, you can still save yourself some time by using the automated kiosks at the airport. Funjet Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) Completely satisfied with my flight. ", "Got a TSA Pre Check stamp on my ticket to start, flight was on time and the crew was professional and very accommodating. I was trying to read and would have preferred that it was dark. Unsubscribe at any time. It was delayed in 30 min increments, which made it hard to do anything else around the airport since I was constantly in a state of "about to board." Thank you When we finally landed. Think large duffel bags, large suitcases and sporting equipment. ", "The crew were professional and courteous", "The fight was delayed multiple times, starting at a 5:44 takeoff and finally taking off around 9:15. Or, you know, have seats that fit all your customers. Please dont use this company!!!! Funjet /Apple Frontier airlines?? - Yucatan Peninsula Forum More information on, At the airport using self-service kiosks in many airports, Passenger names as it appears in your reservation, 45 minutes before your departure for domestic flights, 60 minutes before your departure for international flights. You must have your printed boarding pass in hand and have any baggage checked in by the following cutoff times: These times arevery importantif you want to make your flight. ", "The best part of this trip was checking in.. it was a breeze.. ", "Very poor communication with multiple delays. We have long been loyal to kayak feeling it provides the best breadth of options and good pricing. Prices are higher at check-in and at the airport. All passengers are required to have the proper documentation to leave, enter and re-enter the country. ", "The cabin attendants were mostly cheerful", "This will be my last flight on American. Personal Item One Included Size: 14"H X 18"W X 8"D including handles, wheels and straps Think purses, totes, computer bags, briefcases, diaper bags and kids backpacks For help with your current reservation, contact us Monday-Sunday from 9AM to 9PM EST. ", "Seats arent that comfortable and dont recline even a bit, tray table is small. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One laptop or purse included. Terrific crew. We just sat there", "New plane, very comfortable. For information on how to locate your confirmation code visit our confirmation code instructions page. An on time flight would be nice. My over 50 ears cant make it out. Frontier remains committed to ensuring that the Sky is for Everyone. ", "The check-in on the website was difficult; there were numerous error messages generated, which required a telephone call to resolve, and I never received what was supposed to be emailed boarding passes. However, on January 6, 2015, Frontier Airlines withdrew all services from Newport News.[25]. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! They then told me that I could not use my travel credit for a flight only and that I need to book a car or hotel which I didn't need. Whether you want to sit close to your party, have a little extra legroom with stretch seating, get a nice view from a window, or have a faster exit off the plane, youll be glad you selected your seat ahead of time. Then i booked Sun Country flight and didnt make it. If you need some extra help with the check-in process, our customer service agents are always available to help you with traditional counter check-in, available in all airports. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. It was like they were on so motion. Never ever again that Im going to use another travel agent in my life. ", "Quick and easy boarding and departing. Best time to beat the crowds with an average, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel, Enter your preferred departure airport and travel dates, Scores according to KAYAK customer reviews, "JetBlue is awful. ", "Passenger in front of me fully reclined his seat. There was a short wait, and we only had a delay of 35 minutes. Over 90 minutes spent trying to get a simple answer. Or will it be a problem? The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. The crew was better some times than others but I usually travel at night and try to get some sleep. I have never been so frustrated and upset in my life. Tired planes. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. They are also every discriminatory at that airport also, especially the people who work at JetBlue. This also contains your six-digit conformation code (don't forget to check your junk folder! We received three additional alerts making our total wait time at the airport 5 hours before we could approach the gate and board the aircraft. When I tried to call them, they refused to talk to me and said they would only speak with my travel agent (who was also awful). Carry-On Bag Take it with you. Also the carryon restrictions are ridiculous. ", "Amazed with the attentiveness and comfort on the plane. ", "really love the seats the crew was awesome! Get To Know Us. It has now been almost 4 months and I have been dealing with FunJet, TripMate and Viva Aerobus (who has an F rating with the BBB). No complaints. The most popular route is New York LaGuardia to Richmond Byrd Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $185. Suitcase arrived as well. NEVER FLY WITH THEM. Both my wife and I could not access internet. Newport News/Williamsburg International Airport (IATA: PHF, ICAO: KPHF, FAA LID: PHF) is in Newport News, Virginia, United States, and serves the Hampton Roads area along with Norfolk International Airport in Norfolk. Flew with Delta on the way up. Two airports will put you close to the ocean, so that you can get started on your relaxing beach trip. To reach the Martinsville Speedway, you can book a flight to Richmond, then drive the distance (3h 6m) or book a commercial flight to Roanoke. In late 1978, Piedmont was operating Boeing 737-200 jets nonstop to New York JFK Airport, one stop Boeing 737-200 jets to New York LaGuardia Airport via Norfolk, and also nonstop NAMC YS-11 turboprops to Washington National Airport but was no longer serving the airport by the fall of 1979. Also sharing the original terminal building is a local squadron of the Civil Air Patrol, which maintains several CAP airplanes at the airport. They assisted with filling out claim forms and took the name of our resort and a phone number. How do I know I can trust these reviews about Funjet? Made for a last minute headache during checkin. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. ", "The flight attendants made the safety briefing extremely lively and personal, a wonderful break from the normal tedious process. A new three-level parking garage opened in June 2007. ", "Great service. Latam also tried to blame AA when they lost my bags on the way there. Please whatever you do, do not book with FunJet!! Fare was $111 compared to around $375 to Orlando. I've always flown SW and did online check-in 24 hrs prior to get seating status (A,B,C). Denver to Cancun via Exclusive Nonstop Vacation Flight on Frontier Airlines . ", "Excellent leg room in standard seating. Also loved the size of the seats and the leg room that I had. Hampton Roads Transit directly serves the airport with regional bus service at two bus stops; the airport is on HRT Route 116 and is the only Hampton Roads airport with direct bus service. Boarding involved a bus taking to stairs-only-access tiny plane, in pouring down rain. ", "The seating is terrible. ", "Lots of hassles at NY airport. The insurance indicated it would pay up to $1000 for the lost bag - which still doesn't cover the replacement costs. You have eased my fears. In 2009, more parking lots were completed to handle increased rental car fleets; parking capacity was estimated at 3,000 vehicles. ", "Would highly recommend the connection and the Allegiant jet was a fairly new Airbus, very comfortable. That's why all of the overhead bins were empty on a sold out flight. Frontier Airlines began nonstop service from Newport News in 2010 as the airport was finishing a $23 million renovation. He was in the hospital/rehab for 45 days and doctor said he will not be able to travel in Sept. Funjet refused to refund me. PICK A TOPIC FOR MORE INFORMATION International Travel Security & Customs Secure Flight Entertainment video glitch for much of flight. ", "Delayed several times. So far every flight taken by JetBlue this year has been late. I'm confused about how they can give you a travel credit but will not allow you to use it. More information on bags.NOTE: Bagmust be no larger than 14X18x8 and fit under the seat in front of you. We value your privacy. Shuttle and limousine companies also service the airport through pre-arranged appointments. ", "They charged for everything! But I was not able to choose my seat because I purchased an economy flight. ", "Waited an hour for luggage to be loaded onto planes e.", "It's hard to estimate, but I was sad you ran out of hot sandwiches. All Carryons taken. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents First know, all airlines have different fare classes, often times people will talk about the basic fare classes being F, J, or Y. ", "I'm gluten free & I don't eat pork so I would like a gluten free no pork option! Home - Newport News - Williamsburg Airport Not for this crew impatient and just rude to other passengers. ", "The crew was okay. ", "staff was very nice. Then they took forever once they started. One in particular expressed a great sense of humor throughout the flight and had a great rapport w/ passengers. Best part - the "credit" expires in 1 year! I would arrive at least 3 hours prior if you want seats together. Crew handled weather delay well. Other than that the flight was fine, a little late, but all went well. Thanks, Jet Blue. I will be flying jet blue again!! Well start sending you the news you need delivered straight to you. Landing was incredibly harsh. I've been flying on jetblue frequently lately and that's my only issue. The plane was late and they didn't provide an ETAon both flights. Our flight was delayed, but only by half an hour. ", "No Wi-Fi for whole flight. ", "Boarded quickly and the service was good. Late once again. As of 2011[update], the airport was the third fastest-growing airport in the United States and the 118th largest airport. I'm honestly shocked that you use them considering your a creditable company. Especially for just two and two together. I was very uncomfortable. And we received nothing for the inconvenience when I had to cancel my work day so I had no compensation and lost clients because of cancelling last minute on them. We cudnt hear most of it.. boarding was on time and efficient", "no screens to watch movies. The next day, the bags showed up for the 3 people I was traveling with. ", "The gate agents and flight attendants were nice. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents Would be nice to get something complimentary for all the wasted time. Was great in terms of flight time. Turns out that having travel insurance really does you no good. ", "No food is served and the food for purchase is awful", "I had to reschedule my flight - I felt they took advantage of me when they calculated the fare -", "Rudeness for the crew and the agent at the desktop. ", "Snacks were good. ", "First Allegiant flight, so I did not realize the 40 lb bag limit. Clean plane. ", "Terrible online check in process 10 hour delay! It is an added cost with no benefit to be had. You can also retrieve your reservations and access any saved vacations.
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