Is there a fix for this besides pausing, rewinding and playing again..? I have the same issue but only if I use airplay to direct the audio to my speakers. Head here. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. Disable Match Frame Rate, enable Game Mode, or reset all your settings. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Ccastle84. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. Reassures me I'm not loosing anything by using ARC. Brand names used in our stories are trademarks of respective companies. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. Note: This issue applies to some TV models released in 2019 or later. The result is oversaturated colors that give skin tones and hair a seemingly He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Apple may provide or recommend responses as a possible solution based on the information Update the software on the iOS device you set up HomePods with Try restarting them first. Adjust video and audio settings on Apple TV - Apple Support In five minutes it gets about 5 seconds off. I can no longer set the audio output device to be my HomePod stereo pair. I have tried all of your suggestions without any improvement. Been having issues with audio/video syncing with my new ATV 4K. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Please investigate the root cause. Play around with the value till the audio and video line up perfectly. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Same thing here using airplay with my demon amp after updating tvOS to 15. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! I've reset my AppleTV and two homepods and it still won't sync. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Only from Apple TVs to either of my receivers am I having this problem. The service also helps one organize media from personal collections and online services. My device is set to auto update and is current. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. My workaround has been restarting the HomePods from the Home app on my phone. Please refresh the page and try again. All on 14.5, after resetting a couple of times. I reset everything from scratch. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. It is getting really frustrating. Just updated to the latest 14.6 release (version released yesterday). Very frustrating. I love technology and like to talk about the latest news in the Tech industry. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. ayrtonoc, User profile for user: This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. Have exactly the same issues with the audio advanced to the picture. Apple may provide or recommend responses as a possible solution based on the information Bryantrichar, User profile for user: I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Here's how they stack up versus the M1 Max and M1 Pro models. Please help! The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Andy Epprecht, User profile for user: The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Thank you for posting in Apple Support Communities. This thread leaves me to believe its not just my tv. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. If I pause and immediately play it is resynced. It makes things basically unwatchable. Brand names used in our stories are trademarks of respective companies. provided; every potential issue may involve several factors not detailed in the conversations Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. You will receive a verification email shortly. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Apr 28, 2021 11:40 AM in response to ashtv. wouterdam, User profile for user: Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Oct 2, 2021 3:04 PM in response to aigars16. Is there a workaround to fix this? tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Thank you for signing up to iMore. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Apple TV app, hardware users complain of audio issues Alt1037, User profile for user: Apple drops full trailer for 'Ted Lasso' season 3, Apple TV+'s 'The Boy, the Mole, the Fox and the Horse' wins four Annie awards, iPhone 14 Pro vs Samsung Galaxy S23 Ultra - compared, 14-inch MacBook Pro vs Galaxy Book 3 Pro 14 - compared, Samsung Galaxy S23 vs iPhone 14 Pro - compared, M2 Pro 14-inch MacBook Pro vs M2 13-inch MacBook Pro, 2023 16-inch MacBook Pro vs 2021 MacBook Pro - compared, 16-inch MacBook Pro with M2 Max review: Newfound performance, in same great design, HyperDrive Thunderbolt 3 Mobile Dock review: Convenient port expansion for MacBook Pro, Hyper Thunderbolt 4 Power Hub review: Fast connectivity for demanding users, tinyRigs Leather oriGrid review: Organize while mobile. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. YouTube TV audio is out of sync with video. This occurs when using Any idea what the problem might be. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. One could get rid of the issue by switching to the Infuse client. Very disapointing. So I can't get adjust the dialogue sync at all. Agree, sync calibration seems to make it worse than if you didnt do it. Copyright 2000-2023 M2N Limited E. & O.E. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. tvOS 14.5 - Homepod Audio sync issues - Apple Community A new Apple feature likely to arrive this fall could let your iPhone fix Apple TV audio sync issues. Apple disclaims any and all liability for the acts, PLEASE FIX ASAP! Audio is out of sync from video and delay increases over time. Oct 6, 2021 7:15 PM in response to dfried1. company number 03997482, registered in England and Wales. This has been happening to me too except also with TV+ and iTunes. To start the conversation again, simply Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Thank you again, I misunderstood the status of the signal. Privacy Policy. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Blackbeard456, User profile for user: Im hesitating recommending this to my clients as I will be dealing with service calls all the time. It either starts buffering, loses sync with the audio track or loses audio altogether. Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Once the audio starts to lag with the service, it continues to lag once I exit the app. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. On iPhone: Tap Continue on the Wireless Audio Sync box. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Shame on you Apple. (Source 1, 2, 3, 4, 5) NY 10036. How to set up and use Wireless Audio Sync on Apple TV | iMore With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Apple disclaims any and all liability for the acts, But the audio constantly slowly unsync's. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. #1. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. I can hear the clicks when moving between app tiles, or opening an app. Restarting Apple TV fixes the issue temporarily. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Apr 30, 2021 12:34 PM in response to DougCG. elmofles, User profile for user: Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be Apple TV tvOS 14.6 stable update should address audio sync issues If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. only. Really hope 14.5.1 fixes this. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Before 14.5, the wireless sync tool did a great job, now it doesnt. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Some TVs have an audio sync delay option in the tv settings. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. After update to tvOS15, sound and audio become more and more out of sync with time. I did notice that by using passthrough the lip sync returned. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Oct 5, 2021 6:16 AM in response to dangregory. This site contains user submitted content, comments and opinions and is for informational purposes 1 Home Entertainment Tech Resource. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Your device will automatically restart while installing the updates. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. The problem happens multiple times on every episode I play, currently NCIS. Wait until Apple TV downloads the update. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. ArnoldL51, call Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Same for me! It was all beautifully synced before the update :(, Apple TV 4K, Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. After upgrade to tvOS 15 airplay audio is out of sync. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Plex is the go-to app if one wants to enjoy movies and TV shows all in one place. Here's how it compares to the 2022 13-inch MacBook Pro with M2. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues User profile for user: Oct 3, 2021 11:40 AM in response to aigars16. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. We learn about Apple software updates as they're released, too. Heres how it works. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Complete mess. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Get the best of iMore in your inbox, every day! when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. ayrtonoc, User profile for user: I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Does one sound better than the other? My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I have Dolby enabled incl. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform.
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