Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Palmera Vacation Club Members Association, Inc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Desired outcome: Payment . This would leave me with only the maintenance fee to pay. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Palmera Vacation Club | RCI.com The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. RCI, LLC is not responsible for any activities or services provided third party providers. Unlimited Vacation Club - Members Only Please! I called the number they gave me three times to cancel the contract but no one answered. I have already paid $2655 plus $846. Palmera Vacation Club | Complaints | Better Business Bureau Profile Occidental Vacation Club Review: Barcelo/occidental vacation club is a So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. The complaint has been investigated and resolved to the customers satisfaction. Re: Palmera Vacation Club Theyre selling pie in the sky, and Marie Callender is better at making pies. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. You May Like: Disney Vacation Club Rentals Grand Californian. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Well guide you through the process. (free membership giveaway for every 50 subscribers!). We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. And can't book anything. Submit a complaint and get your issue resolved. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Contributions should be travel related. Weeks Float . So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Check the complaint history, rating and reviews on this company. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Seller of Travel Reg. Scam Clue 5: A promotion that poses as an investment. Travel benefits are administered by third party providers under contract with RCI, LLC. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Read Also: Sailboat Vacations In The Caribbean. All of the lies, promises, and representations are part of the scam. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. This complaint was posted by a verified customer. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. purchase it back from us. 602357907. more, You seem to have JavaScript disabled. Like a free stay and Hilton money? Palmera Vacation Club reviews & complaints. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. What is the cost??? He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. I am still suffering with cancer issues and cannot pay my medical bills. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. A lot of robocalls are currently making this pitch. Often, you can answer the scam-or-not question before you even see the details of a club promotion. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Just went through a similar situation as you. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Fla. We paid cash, so we don't have that leverage. All we ask is that you follow a few simple guidelines. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. He seemed very nice and personable at first. Now I have 2! Click here to get notifications about new complaints of Palmera Vacation Club. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We wouldn't budge. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Contact them directly! Argentina Australia Belgi (Nederlands) Belgique (Franais) I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. would get enough money to pay off their time share. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. You are using an out of date browser. Please let me know about a class action lawsuit against Palmera if one exists. Submit a complaint and get your issue resolved. Here it is a year and 1 maintenance fee later, no bye bye timeshare. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. How much do you spend normally on your hotel? Palmera Vacation Club review: - Complaints Board Contacts:There are no additional contacts. Who do I contact??? All Rights Reserved. Desired outcome: How do they get away with this? Extra VacationsSM getaways prices are based on a seven-night stay. Phone number +1 888-887-2563. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Some property-based clubs claim, or at least imply, that your membership is an investment. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website We know of no licensing or registration requirement for companies engaged in this company's stated type of business. They were looking for Maintenance fees. I submitted a certified letter to the company with no response. Our friends did, for sure. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera Vacation Club - Timeshares / Vacation Rentals Forum sonyasample@gmail.com. Palmera Vacation Club Reviews And Complaints - VacationTalk.net as it is a completely free way to help other owners find TUG on the internet! With points, you have the utmost flexibility with booking trips where and when you want. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. We retained Complaint Resolution Index (CRI) Explained. Others, however, ask you to pay big up front for some promised future benefit. Must call to book. Barcelo/occidental vacation club is a rip off. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Have you tried contacting them? Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Learn More. File Complaint more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. In Share your photos and videos with others to prove the truth of your words. a 5 week time share at Island Links Resort in Hilton Head, SC. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. We were told they no longer sell that So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Coral Sands was sued, alleging fraud back in 2006. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. incorrect. The travel prices the salesman So why do people still buy timeshares? We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Taxes, additional fees, and charges may apply. Sleeps 8 . All reviews are available on the sites they are accredited to. Thank you! You can call member services, leave messages and never get a call back. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. If we can verify it in our system, an email will be sent to you with your password. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. As a matter of policy, BBB does not endorse any product, service or business. ComplaintsBoard.com is a leading complaint resolution website on the Internet. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? With the average cost of a timeshare, you will have already made up what you paid for and more! At least I can dispute the credit card charges. Everything you need for a luxurious relaxing vacation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Also publication TIMESHARING TODAY. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. On their websites, both businesses proclaim the best deals on vacations. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. After about another hour, I finally got through to the right person. This was a hassle no doubt. Promotional discounts and offers may not apply to all properties. Write reviews, ask and respond to questions, Working hours Sun 9:00 am - 5:00 pm Unfortunately, last year, we believed what they were telling us and bought points with Palmera. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. We were blatantly lied to about our purchase. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. My husband and I are both smart people and we feel so foolish that we jumped into this. You can find contact details for Palmera Vacation Club above. Timeshare owners speak out against Hilton Head Island resort Time Shares. BBB Business Profiles may not be reproduced for sales or promotional purposes. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. This fact does not disparage the company in any way. Check the spelling of your query. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Our ETA was just after 5, so I wanted to call in. Useful. TUG saves owners more than $20 Million dollars. Category Timeshares & Vacation Clubs. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. I want to close my bank account in hopes of getting away from these vultures. Other restrictions may apply. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. Claim it and get a lot of features. Avoid doing business with Palmera. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. If I were you I'd get out of there as quick as you can. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Learn how the rating is calculated 1 complaint. Of course, this was not mentioned. The lady I spoke too had no interest. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Nov 15, 2016. They never answer our calls I but 5000.points and paid $2000. Palmera Vacation Club. Some restrictions apply. Still wondering why people buy timeshares? My son in law own(s/ed ?) My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. He showed us the availability for the following year during the same week we purchased. get quotes and more. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. 46 inquiries From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. I am one of those seniors who purchased on the promise that they would sell current time share. We asked plenty of questions, figuring 4 heads were better than 2. Regards, Registration as a Seller of Travel does not constitute approval by the State of California. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". At this point I am willing to let them keep the money they sham me out of. Judging by everything I'm reading, nothing has changed and they are still lying. View summaries of the complaint descriptions and responses. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. We are dedicated to delivering vacation memories that last a lifetime. The only outcome youve been selected for is a fleecing. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). go back to original rules when we joined or get out of contract. Share. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I called in late November and was told that my dates were not open to call again in January. Others, however, pose a big financial risk. Report inappropriate content Robert F 2 posts 92. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Please be wary when you go on this tour. Theres nothing worse than a cramped hotel room and lack of personal space. Palmera Vacation Club | Complaints | Better Business Bureau Profile Current member of Occidental Vacation Club, very very unhappy with my membership Barcelo ripped all members off! Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Our credit is being held hostage by Palmera Time Share. Clear all Write reviews, ask and respond to questions, How many people normally accompany you? Theres a lot of noise out there. Our records indicate the company failed to respond to the one complaint brought to its attention. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. All-Inclusive resorts may charge a mandatory all-inclusive fee. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Palmera Vacation Club | Better Business Bureau Profile We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? I've had my bank account since 1975 and want to keep it. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. This was enough to scare us away. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445.