ncl butler and concierge servicencl butler and concierge service

Started August 27, 2021, By If the ID card is bad it gets worse. Copyright 2023 Northstar Travel Media, LLC. So just curiousThanks again!!! We were on a very port intensive itinerary with our two kids. The first time I let the butler spoil me since I was a suite rookie. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. . I would have found that to be unacceptable too. Celebrity Cruises is one of those lines that offer both concierge and butler service. Explain your cabin amenities and make sure you know how to use all of its features. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. You will be able to leave a comment after signing in, By For an explanation of our Advertising Policy, visit. Enjoy the amazing views together on your large, private balcony. However, the generally accepted minimum is $10-15 per day. They also handle your priority disembark at the end of the trip. Fine linens, feather duvet on stateroom beds, and a pillow menu. Sleeps up to five guests. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. We'll run a soft credit check to find special offers, but it wont affect your credit score. While it may seem pretty incredible even with just these perks, stay tuned for my next article to read all about Norwegian's Haven-only areas. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. With up to 598 sq. Did you mention that you love grapes? Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Hello all, my parents (90 and 77) still enjoy cruising. Norwegian Sun cabins and suites | CruiseMapper These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Cruise ship butlers execute all sorts of tasks each and every day. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. Compare the cost in points or miles to cash, and see which option is best. Started August 27, 2021, By CC Help Jenn This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. 1,382 sq. Double balcony is offered on Norwegian Dawn. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. They will arrange speciality dining at your request, get you priority tendering when required. Suites & Penthouses | Norwegian Cruise Line exclusive villa Royal Knokke Golf club by JAMES the BnB Butler Aft balconies and mini suites don't have butlers or concierge, just great balconies! Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. ft.*, you have space for up to eight guests. Invitations to exclusive cocktail parties offered only to guests of The Haven. ft. DECK 18. I have found the concierge to be hit or miss. All Rights Reserved. You did not book a suite. Concierge Job Phoenix Arizona USA,Real Estate/Property The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. By While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Actual amenities vary by ship and category. Butler service: A blissful perk on high-end cruises - Cruiseable While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Butler Service - Norwegian Cruise Line - Cruise Critic Community Lots of room for everyone. The Maite'd was appalled and informed us.the butler will do that. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Butler and Concierge are not included in the Daily Service Charge. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. For drinks, we tip $1/$2 per drink. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. He said "Let me bring dinner to you" and I was glad of the offer. the grandson had a meltdown and dad went to the room. He/she isn't just "yours". The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. [CDATA[ This website uses cookies. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic Therefore, most passengers generally tip with cash. You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! Being a guest of The Haven with Norwegian Cruise Line means personalized service. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. Nobody should hang you up. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. and I hope that NCL doesn't do any tinkering with it. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Your butler can also help with in-room parties. They also. Concierge services to help guests book dining, entertainment, shore excursions, and more. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. The standard phone in your suite has these same numbers pre-programmed as well. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. We asked about 4 times for special treats as we were having visitors. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Does NCL track this activity? We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . A line-by-line guide. Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. They keep a log of how often the day and night butlers are used. The Best Cruise Concierge Programs - Cruiseline.com Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. While west coast cruises have fewer options than what you might find in the Caribbean for instance, the good news is that in recent years we've gotten some of the newest and most luxurious ships at sea visiting our waters. 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. ft.*, your Family Suite sleeps up to six* guests. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. I love Schweppes bitter lemon, but it's not distributed where I live. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Dine together as your butler serves a meal from our special Suite menu. These Guild of Professional English Butlers are among the best anywhere at sea. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. We expected beggars on the streets of the big cities but not on the ship. Part of that service comes with even more perks if you sail in The Haven and Suites. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Some lines, like Silversea, have a butler for every suite. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. Draw a bath with bubble bath or flower petals. So don't have to much expectations. Your suppose to carry it when you leave your cabin in the ship. Hey, you only live once! We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Learn more. Another important role that many people like having a butler for is handling all the details for a private party in their suite. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Stay close to them with our convenient connecting staterooms. LauraS I had no idea about the pizza. They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? 19952023, The Independent Traveler, Inc. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. The butler is your personal host during the cruise vacation. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." 19952023, The Independent Traveler, Inc. Celebrating a birthday, anniversary or honeymoon? Ship and Suite Orientation. Mountains and beaches look so much better from a penthouse view. DECK 17. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Full Time, Part Time position. With Europe-trained butlers, there is no request that is to challenging for them to handle. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Assists with priority access to tenders to shore. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. What is the cost? Concierge. Plates, glassware, setting up food, etc. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic Firstly to request service to which he informed them he would be with them shortly as he was with another guest. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. reservations; show reservations and seating and other technical management issues. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. This site does not include all credit card companies or all available credit card offers. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. DECK 20. There is also a private sauna reserved for guests of The Haven. Luxury bath products in stateroom bathrooms. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. Serve afternoon canapes and/or afternoon tea in your cabin/suite. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Planning a cruise for the coming year? Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. The help and assistance 24-hours a day, of a trained and certified butler. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Serve a welcome glass of Champagne upon arrival to your cabin. But if youre cruising The Haven, youre in for a special treat. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. To find out more, please. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Just be reasonable in your requests and expectations. The same cabin called 3 times. DECK 19. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. 301 Route 17 N, Suite 1150, Rutherford, NJ As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! The magic starts before you even board the cruise. What they can do though is virtually everything in between. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. 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Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. I didn't ask for any other meals in our room on that, or any other cruises. I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! Use them, and reward as appropriate. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Last cruise. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. If anyone has given us outstanding service, we will tip extra at the end of the week. Priority when making specialty dining reservations and entertainment onboard. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Butlers aren't run-of-the-mill cabin stewards. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. Norwegian Cruise Line. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Fire Chief, September 20, 2017 in Norwegian Cruise Line. This is a question that we are often asked by guests. On port days your Concierge will arrange for you to be escorted to the gangway for an express exit, bypassing all the lines of guests waiting to disembark. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Just up the tip. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Would I do it often, no but it was fun. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"};