Click the Transfer button next to the event in your AXS account. Yes. Transferring AXS tickets to a friend : StubHub I bought two tickets to a New York Islanders game at Nassau Coliseum. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Manage Cookie Preferences After the switch, you will enter the email address you use to access the community in order to reset your password. AXS FAQs I can't see my tickets in the AXS app - AXS Help Centre Transferring Tickets. Many fans find it best to TRANSFER the seats to their guests prior to the event. When its time for the event, they can open the app to show their tickets on their phone. Theyll just have to create an AXS account to claim their tickets. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. The gig has not been cancelled we just chose not to go. You should see something to transfer. Use the same email you use on StubHub. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Cookie Notice How far in advance can I access my tickets? If you see a Sell button next to your tickets in your account, you can sell them! How will I know if my transfer was successful? Step 1: Download and Login into MLB Ballpark App. Anyone have success getting something similar resolved day of show? Click the Sell button next to the event in your AXS Account. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. After that, the tickets will be theirs to use with the AXS app. Present the scannable QR code at the door for entry to Toyota Center. Nope. Privacy Policy. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Here we are. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. What is transfer? AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. I purchased tickets for a concert back in February. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Have screenshots and stuff with timestamps to also prove this is a thing. I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. However, we recommend that you transfer tickets to each person attending the event. Select the tickets to sell, and then set your price and selling options. Is there any way to get any assistance? On the review page, click the Transfer button to send the tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. When I sell tickets, do I have to deal with the buyer? Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. The Fox Theater Foundation. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Open the App and sign in to see your tickets. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Show the ticket in the App at the entrance and get them scanned to enter. I purchased 2 tickets through stubhub January 2020. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Bought tickets for a group? Official Tickets and Your Source for Live Entertainment | AXS.com 2023 Tix originally purchased Spring 2020, was postponed until today 7/31/21. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After that, the tickets will be theirs to use with the AXS app. They should be able to tell you if the tickets are active. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. My tickets are in The O2 Venue App, what does this mean? Yes These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Overall, disappointing, but fair. Can seats be transferred to someone who doesnt have an AXS account? I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. | Select the tickets to transfer and enter the recipient's information. Your tickets will no longer be listed for others to buy. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Getting tickets in your AXS account : StubHub Mobile Ticketing Guide | Houston Rockets - National Basketball Association Cookie Notice The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. it must be some garage shop with three programmers. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . To view your AXS Mobile ID tickets click on your initials in the middle. At this point, you should see your tickets in the MLB Ballpark app. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. All Rights Reserved. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Even if you call within 48 hours of your event, you will probably get no help at all. Usually there is a waiting period of a few weeks. If you already have an AXS account, the tickets will be transferred to your account automatically. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Just follow the simple steps to make the tickets officially yours. Sign into your AXS Account and click Listings. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. Tickets Seat numbers it lists 13-16 ? It depends. Click yes, retract now.And youre done! Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Are screenshots of the barcode valid for entry? The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Sign into your AXS Account and click Listings. Tix originally purchased Spring 2020, was postponed until today 7/31/21. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). may not be valid. What if my guests arrive at different times? How do I use the Rockets App to enter the building? Upcoming. Customer service all the way to your seat, 2000-2022 StubHub. And you're done! When fans have tickets they cant use, they list them for other fans to buy. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The game is in 36 hours. Yes No Still Need Help? 2023 Crypto.com Arena. SOLD TICKETS VIA AXS. No. I purchased tickets for a concert back in February. It depends. Then when it sells and you are paid, you transfer it using the app. Official Tickets and Your Source for Live Entertainment | AXS.com i assume they will try to get me to receive the tickets using axs again. Your guests will need to create an AXS account to receive tickets. In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. Solved: Mobile Tickets Have No Barcodes - StubHub Community Tap the gameyou are attending tap View All to see more games. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Select the tickets to sell, and then set your price and selling options. Stub hub sent my hockey tickets for a las vegas game to axs. After the switch, you will enter the email address you use to access the community in order to reset your password. Remember, your friends can always transfer tickets back to you. The event staff will scan this digital barcode to let you and your party into the event. How do I accept and access tickets sent through AXS? Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 There has to be some way, right. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Sorry we couldn't be helpful. This will help to ensure that you are ready for your event in no time! A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Customer service all the way to your seat, 2000-2022 StubHub. I have a problem with AXS Tickets Are you having issues? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Bought ticket and then they weren't available from the seller. The concert is tomorrow. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. When will I receive my tickets? - SeatGeek i spent the next 2 hours trying to get the axs app to work and get my tickets. Go into the app, look at the ticket. Its up to you! Third-Party Resale Tickets: Everything You Need to Know. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The game is in 36 hours. Theyll also need to get the AXS app. Remember, your friends can always transfer tickets back to you. What is AXS Official Resale and where do the tickets come from? When your tickets sell, youll receive an email informing you of the sale. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. For more information, please see our In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. How do I accept my Mobile Electronic Transfer tickets using the MLB When I buy tickets, do I have to deal with the seller? This will bring you to the page to confirm the correct email associated with the order. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Theyll just have to create an AXS account to claim their tickets. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Flew in for this show. Stubhub tix not transferred to AXS acct, show is tonight Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. You also have the option of transferring and listing your tickets for sale prior to the event. On the review page, click the Transfer button to send the tickets. Select the tickets to transfer and enter the recipients information. Otherwise you have until your friend creates an account to cancel the transfer. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! On the Review page, click the List Tickets button to finish. Never. Article. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Select the tickets to transfer and enter the recipient's information. How do I accept and access mobile transfer tickets? - SeatGeek Select the tickets to transfer and enter the recipient's information. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. Have been on hold 3+ hrs. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. For more information, please see our Please help. The tickets will be delivered to the buyer automatically. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. Bought tickets for a group? If your friend already has an AXS account, the tickets will be transferred instantaneously. If you already have an AXS account, the tickets will be transferred to your account automatically. Was wondering if you had any update on how yours is going? Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. How do I transfer AXS Mobile ID? Enter the recipients first name, last name and email address, or select from a list of. What if my guests arrive at different times? Do you know what number you used to contact AXS? Transfer tickets to friends (for select events). I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Site Map | Most mobile transfer tickets will not be immediately available. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). The Rockets App is free to download and available in the App Store or the Google Play Store. I tried calling axs.nobody was home. Transfer Tickets - AXS Help Center Why did the venue decide to use AXS Mobile ID? Why did the venue decide to use AXS Mobile ID? AXS Mobile ID allows you to manage . Lindsay is the author of this solution article. You may also review your transfers and purchase history at AXS.com. We bought the tickets through AXS and we have no clue how to sell or transfer them. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Before following any of the steps below, make sure you download the Official Houston Rockets App! Did you find it helpful? Why can't I see my tickets in the App? - AXS Help Centre Never. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! and need to send them to a friend, transfer the tickets through your AXS account. Tickets Not Showing Up In AXS - StubHub Community I am having trouble "accepting" my Electronic Transfer - Support (*If you can't remember your password, tap. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Ability to transfer and/or sell tickets varies by show and is subject to change. From everyone at Vivid Seats, we hope you enjoy your event! Can I have multiple tickets on one phone? Hey guys, I just joined this group so if this isnt allowed lmk. You've been successfully subscribed - thanks! Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. AXS Mobile ID tickets are digital and cannot be printed for venue entry. No. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. We want to make sure you discover and get into the events you're most excited about even if we're not the primary ticket provider. Danielle is the author of this solution article. This is the QR code you will display upon entering the venue. If you do not currently have an AXS account you will be instructed to create one during your purchase. Here we are. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. Yes Help us improve this article with your feedback. Open the AXS app Sign in or create an AXS account. AXS handles payment and delivery so buyers and sellers never interact with each other. Help us improve this article with your feedback. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Follow the steps below to access the tickets: Did you find it helpful? Browse your upcoming events and tap the ticket icon for the game or event you would. If they already have an AXS account set up the tickets will go in their account automatically. AXS being buggy with the resale tickets : r/Tipper - reddit I was never able to get ahold of SH again. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Copyright AXS | Complaints | Better Business Bureau Profile In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. totally rinky dink. Nope. When listing tickets, you decide how long your listing will be available for others to buy. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. You'll then be asked to review the transfer. Solved: Cannot see tickets in AXS App - StubHub Community may not be valid. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. i had the exact same problem. Review listing information and choose Credit Card for payout. axs allows you to transfer ticket you have bought from within the app. OR. They said they would get in contact with the seller and have the tickets transferred over. Now we just want to get rid of them ugh. After logging into the app, verify the tickets are available in the app. Its up to you! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Select the ticket/seat you want to transfer and then enter the recipient's name and email address.